Vision: Enrich lives through volunteering
Mission: Connect people and transform communities

Digital Support Coach - Hamilton

Hamilton
Organisation:
Age Concern Waikato
Category:
IT
Hours:
Working Hours

For many seniors, technology can feel overwhelming. As a Digital Support Coach, you’ll provide calm, one-on-one support to help older people use their devices with more confidence.

This role involves:

  • Providing one-on-one support to seniors with smartphones, tablets, and laptops
  • Supporting confidence with everyday digital tasks such as email, internet use, and online safety
  • Working at each person’s pace using their own devices
Requirements:
  • Good English and strong communication skills, able to explain things clearly and simply
  • Patient, calm, and friendly when working one-on-one with seniors
  • Comfortable using smartphones, tablets, and laptops
  • Good listening skills and respect for different learning styles
  • Reliable and able to commit to agreed times
  • Basic awareness of online safety and privacy
  • Experience working with seniors is a bonus, but not essential

A Police background check is required for this role.

Time commitment:
  • Around 2–3 hours per fortnight
  • Flexible scheduling to suit both you and the person you’re supporting
  • Reliable attendance is important so seniors can count on your support

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 3148

Apply for this role:

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In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.