Training Workshop: Recognising the value of the volunteer journey

TBC

A positive volunteer experience doesn’t start on a volunteer’s first day – it begins at the very first point of contact and continues throughout their entire journey with your organisation.

This session helps organisations understand the importance of the full volunteer journey, from recruitment and onboarding through to support, leadership, and long-term retention. It explores how creating a welcoming, inclusive, and well-supported environment directly impacts volunteer engagement, satisfaction, and sustainability.

In this session, participants will explore:

• The key stages of the volunteer journey, from first enquiry to ongoing involvement
• Why first impressions matter and how to create a welcoming and inviting volunteer experience
• Effective onboarding practices that set all volunteers up for success
• The role of volunteer support, leadership, and management in retention
• How strong relationships and clear communication help volunteers feel valued and connected

Participants will leave with practical insights and tools to strengthen each stage of the volunteer journey, improve volunteer retention, and create an environment where volunteers feel supported, valued, and motivated to stay.

Location: TBC 

Cost: $20 for Volunteering Waikato members | $30 non – members (an invoice will be sent for payment)

N.B:

This session is part 3 of a three-part training series designed to support organisations to adapt to changing volunteering needs and strengthen long-term volunteer engagement. Sessions may be attended individually or as a series.