Recipient Co-ordinator

Home Based

Have a big heart and some time to spare?

We are looking for two Recipient Coordinators for our local charity.

Bellyful Hamilton cooks and delivers meals to whānau with new babies, or young children, who need support.

Recipient Coordinators fulfil a special role for us, as they are often the first contact whānau will have with Bellyful. They work with Delivery Volunteers to ensure our meals arrive where they are needed and in a timely manner. You need warmth and empathy – and to be well-organised!
1.People

  • Lead, manage & encourage volunteers in the branch.
  • Ensure sufficient volunteers available to deliver meals
  • Ensure all delivery volunteers have been Police vetted and received a clean result before they start delivering
  • Ensure all delivery volunteers have received health and safety training
  • Ensure all new delivery volunteers are accompanied on their first delivery (or more if requested)
  • Comply with and following all Bellyful policies & procedures including Health & Safety and the Bellyful Code of Conduct.
  • Liaise with and report to the Branch Coordinator as necessary.
    2.Referrals
  • Receive referrals from the Bellyful website (via email)
  • Contact the recipient by phone (in most cases) to check the referral details (may be delegated)
  • Allocate delivery to a delivery volunteer, considering location and the recipients situation
  • Liaise with the referrer and recipient as necessary to ensure smooth delivery and notify as appropriate if there are delays
  • Notify referrers once delivery has been completed
Requirements:

Passion for Bellyful’s aims and mission
Good communication & organisation skills
Empathy with recipients’ situations
Basic computer skills – including word processing & simple spreadsheets
Access to a computer or laptop
Access to the internet

A Police background check is required for this role.

Time commitment:

Being a Recipient Coordinator takes from 2-8 hours a week.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 2581


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