At the heart of CAB is someone who listens — truly listens — to whānau and individuals seeking help. As a Community Support Interviewer, you’ll be that person. You’ll sit down with them to understand their situation, research the best options, and offer clear, caring guidance.
When you work with us, you’re not just offering advice, you’re standing alongside individuals and whānau in their toughest moments. Together, we listen to their stories and use what we hear to fight for fairer laws and stronger communities, so everyone has a chance to thrive.
As a Community Support Interviewer, you’ll sit down one-on-one with people who come to CAB for help. You’ll listen carefully, research their situation, and provide advice and information to guide them forward. Training is done online through six simple modules, so you’ll be well prepared before you start.
There’s a probation period, usually around 4 weeks, where you’ll gain confidence and experience, with support from your volunteer team.
This role is perfect for those with plenty of life experience, patience, and a calm, steady presence - qualities that truly support and strengthen our clients. You’ll join a welcoming, diverse team of volunteers working together to uplift our community through awhi mai, awhi atu — supporting and being supported.
We especially encourage men and Māori volunteers to apply, as our team needs more of their voices and perspectives to better reflect Te Awamutu’s community and provide culturally responsive, well-rounded support.
We are looking for experienced volunteers who enjoy working as part of a team and have a welcoming, respectful approach to all people. You must be able to:
It’s also important to::
Contribute to the Bureau’s operations by:
A Ministry of Justice background check is required for this role.
Getting started:
The first step is to express your interest by filling out the form below.
We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Information & Advice
