Our volunteers help people from all walks of life. You will find the work is interesting, stimulating and fun. We work with clients by listening carefully, thoroughly researching the options available to them and by explaining the information in a way that they can use it. We also help people access information and services online or make complaints when needed.
We provide all our volunteers with the training, tools and ongoing support necessary to provide our service.
• Relate well with a diverse range of people
• Listen effectively and demonstrate good oral and written communication skills
• Maintain confidentiality
• Be respectful of others
• Work as part of a team
• Demonstrate confidence and competence using a computer to research and record information
• Work within CAB aims, values, principles and policies
• Learn about and participate in the CAB’s commitment to effectiveness for Māori (Mauri Manaia)
• Give and receive feedback effectively, accept guidance and assistance
• Conduct interviews consistent with CAB processes and policies.
Complete one rostered duty of 4 hours each week.
Participate in regular learning and development to ensure skills and knowledge are maintained and up to date.
Contribute to the operation of the Bureau by participating in a bureau team e.g. info team, learning and development, publicity etc.…, willing to be part of our Management Board, attend On-going Learning Sessions (OGT) and the AGM, help out with Awareness Week and other fundraising or publicity events and anything else organised by the bureau.
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Information & Advice