Client Interviewer (Accredited)


Every shift at the Bureau is different. We deal with a range of enquiries from members of the public and other organisations. We are the connector, the bridge between our clients and the solution or support that they need.
We use our website to find out the best advice to give our clients as well as our Community Directory to get people practical support.

Our training is set at your pace, an Interviewer will support you through each learning stage and once you have completed the training you do receive an Accreditation for the work that you have completed. There are also social occasions, annual events, and ongoing learning.
We would like all our volunteers to consider committing for at least 6 months.

We have retired volunteers as well as University Students volunteering with us and everyone in between. The more volunteers we have, the stronger the service we provide and the more communities we can reach. Our age range is between 19 and 84 at the moment so please feel free to apply and see if this is the role for you.

  • Good communication skills and listening skills
  • Good English both spoken and written
  • Always act with compassion, empathy and neutrality
  • Always maintain client confidentiality
  • Good computer skills (training is provided)
  • Adhere to CAB aims, values, principles, and policies.
  • Learn about and participate in the CAB commitment to effectiveness for Maaori (Mauri Manaia)
  • Give and receive feedback effectively, accepting guidance and assistance
  • Participating in ongoing training sessions.

A Ministry of Justice background check is required for this role.

Time commitment:

One rostered shift per week of approximately 3 hours
This role is based in Paeroa

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 2595

Apply for this role:

Address: *

Demographic information:
Used anonymously for statistics to demonstrate our impact to funders.
Other information (optional):
In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.