Client Interviewer

Waihī, Paeroa

The Citizens Advice Bureau Hauraki is located in both Paeroa and Waihi. Our team is made up of committed, smart and progressive volunteers. We work hard but definitely have a lot of fun. We are seeking like minded volunteers wishing to help others and complement all our variety of skills. As a CAB volunteer you will be an integral part of CAB Hauraki and an immense team of 2,400 volunteers nationwide!

So what does the Citizens Advice Bureau do and what can we offer you?

At CAB we help people by researching and providing information on whatever issue or situation they are wrestling or struggling with so they know and understand their rights and obligations, and how to use this information to get the best outcomes and to empower them.

We offer you:

  • Mentoring
  • Training & development
  • Dedicated volunteer to support you
  • Stimulating environment
  • Interesting conversation
  • A different situation every day
  • And most importantly the chance to join a dedicated team all working together assisting to help people in our Hauraki communities

Volunteering with CAB Hauraki is a great opportunity to integrate with your:

  • Work experience for school
  • Studies at university
  • Legal studies
  • Career
  • Retirement
  • Or maybe you are at home thinking, "How can I help someone? I care"

Whatever your situation, it would be great to hear from you!

By participating in this volunteering opportunity you are helping achieve the following United Nations Sustainability Goals ;

Goal 4 - Quality education
Goal 10 - Reduced inequalities
Goal 11 - Sustainable cities and communities
Goal 16 - Peace, justice and strong institution


We are seeking volunteers who genuinely care, are welcoming, respectful and keen to join a great team. If you can:

  • Use a computer to access and research and record information
  • Relate well with a diverse range of people
  • Listen and demonstrate good oral and written communication skills
  • Maintain confidentiality
  • Work within our CAB aims, values, principles and policies
  • Learn about and participate in the CAB’s commitment to effectiveness for Māori (Mauri Manaia)
  • Learn, give and receive feedback effectively, accept guidance and assistance

Then please apply.

A Ministry of Justice background check is required for this role.

Time commitment:
  • One roster per week or fortnight for 3 hours per shift / or whatever time you are available to give
  • Able to attend training sessions outside of rostered hours as/if required

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 2214

Apply for this role:

Address: *

Demographic information:
Used anonymously for statistics to demonstrate our impact to funders.
Other information (optional):
In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.