Refugee Support Volunteer

As part of a small team you will support a newly arrived refugee family settling in Hamilton. The support is very practical; tasks are e.g. setting up a house and welcoming the family or individual, introducing the new arrivals to NZ life and culture, assisting with doctor registrations, school enrollments, English classes, supermarket shopping etc.

Our common goal is to support the new families and individuals to become independent. You will gain cross-cultural experience; work as part of a great team; make a difference in the life of families and individuals who were forced to flee their homes and who try to build a new life in NZ.


-Know the Hamilton area
-Have reasonable English language communication skills
-Interest in people of other cultures, open-minded
-Be self-directed with the ability to work independently and as part of a team
-Be able to commit a significant amount of time (3-12 hours per week) - particularly during the day.
-Some knowledge of community services and systems is an advantage
-Be able to attend training course.
Red Cross offers free comprehensive training courses to all Refugee Support Volunteers, every two months. The training is compulsory and provides Volunteers with the information needed to confidently and successfully support their family.

The next training course will start on Thursday 19 March 2020 at the Red Cross on 422 Te Rapa Road in Hamilton. Volunteers need to attend five sessions, the dates are:
Thursday 19th Mar ('The Refugee Experience') --- Thursday 26th Mar ('The RSV Role and Support Services') --- Thursday 2nd April ('Health and Wellbeing') --- Thursday 9th April ('Education and Employment') --- Thursday 16th April ('Culture') --- Tuesday 21st April 6-8pm (Team Planning Night). For each session volunteers can choose to attend either the morning class from 9.30am-12.30pm OR the evening class from 6-9pm.
Next arrival day for refugee families coming to Hamilton is scheduled for the end of April/beginning of May 2020.

A Police background check is required for this role.

Time commitment:

Volunteers need to attend five evening training sessions and the Team Planning Night. Once placed with a family the role lasts for 3-6 months. The first four weeks are the busiest time. Initially please consider a time commitment of 6-12 hours per week. After a month the commitment is around 3-5 hours per week - no need to be available every day.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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