Refugee Support Volunteer

As part of a small team you will support a newly arrived refugee family settling in Hamilton. The support is very practical; tasks are e.g. setting up a house and welcoming the family or individual, introducing the new arrivals to NZ life and culture, assisting with doctor registrations, school enrollments, English classes, supermarket shopping etc. Our common goal is to support the new families and individuals to become independent. You will gain cross-cultural experience; work as part of a great team; make a difference in the life of families and individuals who were forced to flee their homes and who try to build a new life in NZ.


-Know the Hamilton area
-Have reasonable English language communication skills
-Interest in people of other cultures, open-minded
-Be self-directed with the ability to work independently and as part of a team
-Be able to commit a significant amount of time (3-12 hours per week) - particularly during the day.
-Some knowledge of community services and systems is an advantage
-Be able to attend training course
Red Cross offers free comprehensive training courses to all Refugee Support Volunteers, every two months. The training is compulsory and provides Volunteers with the information needed to confidently and successfully support their family.

The next training course will start on Tuesday 4 February 2020 at the Red Cross on 422 Te Rapa Road in Hamilton. The five sessions run:
Tuesday 4th Feb 6-9pm ('The Refugee Experience') --- Tuesday 11th Feb ('The RSV Role and Support Services') --- Thursday 13th Feb 6-8.30pm ('Health and Wellbeing') --- Tuesday 18th Feb 6-8.30pm ('Education and Employment') --- Thursday 20th Feb 6-8.30pm ('Culture') --- Tuesday 25th Feb 6-8pm (Team Planning Night). Volunteers need to complete all five training sessions and attend the Team Planning Night.
Next arrival day for refugee families coming to Hamilton is scheduled for the end of February/beginning of March 2020.

A Police background check is required for this role.

Time commitment:

Volunteers need to attend five evening training sessions and the Team Planning Night. Once placed with a family the role lasts for 3-6 months. The first four weeks are the busiest time. Initially please consider a time commitment of 6-12 hours per week. After a month the commitment is around 3-5 hours per week - no need to be available every day.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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