October Workshop - Doing the Difficult Stuff Well - Online

Facilitated by Chris Atkinson - Regional Advisor, Volunteering Waikato

PLEASE NOTE: This workshop will be held in two parts:
A. Wednesday, 18 October, 10:00am - 11:30am
B. Wednesday, 25 October, 10:00am - 12:00 noon
Registration is for BOTH PARTS

WORKSHOP: Have you ever experienced a sense of dread when you need to address volunteer behaviour or have a conversation you don’t feel comfortable having?

This workshop explores a range of techniques you can use to have effective conversations with volunteers. We will explore:

• What makes difficult conversations so hard
• Impact - why we need to address behaviours and performance issues
• A greater understanding of self talk and emotional intelligence
• How to challenge unwanted behaviour and encourage “above the line” language
• A process for identifying issues and engaging in effective communication

Reading material and a printable (if you choose) workbook will be provided prior to each workshop session.

This workshop will be held via Zoom, and the link will be sent to you in due course.