• Victim Support - Nth Waikato & Hamilton

    Victim Support - Nth Waikato & Hamilton

    Who are we?
    Victim Support is an independent incorporated society that provides a 24-hour service, 7 days a week, 365 days of the year to victims of serious crime and trauma. Volunteers are at the heart of our service.

    What do we do?
    Our free service provides emotional and practical support, information, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma at what may be the worst time of their life. We work closely with police to provide support at a time when victims needs are immediate and sometimes overwhelming. We also provide ongoing support for as long as the victim needs us.

    How can you help?
    We need volunteers who can commit to a minimum of 12 hours per week. To be rostered on shift at least six of those hours. The rest of the time is spent doing case notes and follow up work with victims, police and other agencies. Your day and time on the roster is guided by you but our shifts are usually 6am to 6pm / 6pm to 6am. We would expect a minimum of 2 years commitment to the role.

    Our work is carried out by highly trained front-line volunteer support workers. Our volunteers need to complete our Introductory Training Programme (ITP), which is held over two weekends and some post ITP case studies and an online course. Once you complete the required training you will become an Intern and be placed on the roster. We also have compulsory monthly training and group peer supervision, usually held in the evening.

    What practical skills do you need to bring to this role?
    You need a clean drivers licence and a reliable car. You need to have a computer with internet access and be computer literate. You need a phone. You will need to commit to providing a timely service such as entering case notes within 24 hours of contact with a victim. Literacy and good writing skills are important.

    Who is suited to this role?
    This role is not for everyone. You are dealing with people under great stress and emotional upheaval who trust you to have their best interests at heart. You will see and hear events that involve trauma and sadness. So, you need to have a positive attitude, be sensitive to your surroundings, have empathy and have world class communication skills. You’ll need to have a non-judgemental attitude with respect for diversity in culture and spirituality etc .

    The types of work you may be involved in are everything from burglaries, fatal motor vehicle accidents to sudden deaths and completed suicides. With further training in specialist areas, if you wish, you could be providing support to victims of sexual abuse, domestic violence and homicide.

    You need to be over 21 years of age and will be required to have a police vetting check completed for New Zealand and Australia (the cost of this is covered by us).

    What will you get out of it?
    That is different for everyone but most volunteers feel the role is incredibly rewarding and that they give back to the community in a significant way.

    If you would like to volunteer with us and meet the standards above then we’d love to hear from you.

    See also - click to view
    Victim Support - Coromandel Peninsula
    Victim Support - Hauraki
    Victim Support Waikato Region
    Victim Support - Waipa/Waitomo
    Victim Support - Cambridge
    Victim Support - Matamata/Piako


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